Churn and uninstalls8 min read
Why customers uninstall Shopify apps: 7 reasons and how to find yours
What each Partner Dashboard reason really means, and a four-step way to find and price your own top reason.
Churn and uninstalls
Why customers cancel and uninstall, how to ask them, and which reasons cost you the most.
Churn and uninstalls5 min read
How to write an uninstall survey people actually answer (with template)
The four questions worth asking, where to ask them in SaaS and Shopify apps, and two templates you can copy.