New
Topics draft themselves

Hey Fibble, what are customers saying?

Ask about your customers like you’d ask a teammate. Fibble reads every chat, email and review, then answers with topics you can act on.

Topics
Synced 4 min ago
Uninstall
Why merchants remove the app
24
−14%
Subscription
Plan changes and why
12
+9%
Bug report
What breaks and where
31
0%
Feature request
What customers ask for
57
+22%
How it works

From a messy inbox to clear answers in three steps

Intercom
Gmail
App reviews
Zendesk
+ 12
01

Connect where feedback lives

Chats, emails and reviews flow in on their own. No copy-pasting into spreadsheets.

Drafted for “Uninstall”
Reason
list
Too expensive
Missing feature
Switched
Bugs
02

Topics draft themselves

Name what you want to track. We suggest what to record and sort every message.

Price
Feature
Switch
Setup
Bugs
03

See what to fix first

Weekly numbers on why people leave, upgrade or get stuck, with the money attached.

Revenue, not vibes

Know what every reason is costing you

Fibble links each message to the customer’s plan, so “too expensive” shows up as dollars, not just a tally.

  • Revenue lost per reason, updated daily
  • The exact quotes behind every number
  • A Monday digest your whole team reads
Revenue lost · September
−14%
$3,420
Too expensive
$1,470
Missing feature
$960
Switched to competitor
$640
Other
$350
“Love the app, but $49 is a lot for a store my size.”
Intercom #4821
✳ Tagged: Too expensive

Stop guessing why customers leave

Connect your inbox in two minutes. Your first topic drafts itself before your coffee cools.